Privacy policy

Last Updated: July, 2025

This Privacy Policy describes how Socks ("we," "us," or "our") collects, uses, and discloses your personal information when you visit socks.com.lb (the "Site") or otherwise interact with our services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, visitor to our website, or another individual whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated Privacy Policy on the Site and update the "Last Updated" date accordingly.

How We Collect and Use Your Personal Information

To provide our Services effectively, we collect and use various types of personal information about you, depending on your interactions with our Site and Services.

Information You Provide Directly:

Name, address, phone number, and email
Order details including billing and shipping information
Account login credentials (username, password)
Shopping activity such as items viewed, added to cart, or saved to a wishlist
Customer service messages and inquiries

Information We Collect Automatically:
We collect usage data using cookies and similar technologies. This includes:

Device and browser type
IP address
Pages visited and interactions with our Site

Information from Third Parties:
We may receive data from:

Platforms like Shopify that power our online store
Payment providers to process your transactions
Marketing and analytics tools that help us understand site usage and improve your experience

How We Use Your Personal Information

We use your personal information to:

Process orders and deliver products
Create and manage your customer account
Communicate with you regarding orders, returns, and promotions
Send marketing communications (with your consent)
Improve, secure, and personalize your experience on our Site

Cookies

We use cookies to operate and enhance our Site and Services. Cookies help us remember your preferences, analyze site usage, and show you personalized content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect how our Site functions.

For more information about cookies used by our platform provider, see the Shopify Cookie Policy.

Disclosure of Personal Information

We may share your information with:

Service providers such as payment processors and delivery companies
Business partners like Shopify, who help us operate our store

We only disclose information necessary to fulfill your orders or provide services, and we ensure these partners protect your data in compliance with applicable laws.

Children’s Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we learn that a child has submitted personal data, we will promptly delete it.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your personal data
Request correction or deletion of your data
Withdraw consent or request we restrict certain processing activities
Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below. We may need to verify your identity before fulfilling your request.

Complaints

If you are dissatisfied with how we handle your personal data, please contact us. You may also lodge a complaint with your local data protection authority, depending on your location.

International Transfers

Your personal information may be transferred to and processed in countries outside your own, including locations that may have different data protection laws. When required, we rely on recognized legal mechanisms to ensure your information is protected.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: marketing@fashionintimates.com
📞 Phone: +961 3 343419